FAQs
1. General questions
• What is the status of my order?
• You can view the status of your order in the tracking email you got when you placed the order.
• Can I change my order?
• All paid orders are final, and no changes can be made once payment has been made.
2. Payment
• What payment methods do you accept?
• We accept all Visa and Mastercard cards
• Which currency will I be charged in?
• USD
• Do you offer a 3 or 4 times payment option?
• No, we do not
3. Shipping
• Where do you ship?
• Worldwide
• How long does it take to ship my order?
• 5-21 Business Days
• Do you offer fast shipping?
• We ship with the fastest method possible, it just depends on how many orders we have to process, which can determine the time of arrival for your order
• How can I track my package?
• On the tracking email you received when you ordered your product
• What if I'm not home?
• The courier company will inform you of an estimated day and time of arrival so you can ensure someone or yourself is there to pick it up
• Will I pay taxes for international shipping?
• No
4. Returns
For returns related questions, please refer to our refund policy in our footer menu